Policies
Do you have any questions? Send us an email and we'll be happy to help.
Shipping Policy
How long will delivery take?
After payment confirmation, we estimate a processing time of 2 to 5 business days for packaging and shipping.
Cancellation and Refund Policy
When can I request a refund?
Your order can be cancelled at any time before the product is shipped. In this case, a full refund will be issued.
Can I return the product?
Yes, provided the product is closed, sealed, and unopened. Because these are personal use items, we do not accept returns of products with broken seals or showing signs of use.
Privacy Policy
Our commitment to your privacy.
Parafina Bronze, through its parent company, ICOBEL DO BRASIL, is committed to the transparency, privacy, and security of its customers' data throughout the entire interaction process with our website.
Our website and your privacy.
We have structured our website so that it is possible to visit it without identifying yourself or revealing any personal information.
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When you choose to provide us with information relating to your personal data (any information through which you can be identified), you can be assured that this information will only be used for the purposes of your relationship as a Parafina Bronze customer.
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Customer registration data is not disclosed to third parties, except when necessary for the delivery process, for billing, or for participation in promotions requested by customers.
